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A learned review from a practicing tech communicator out there in the field. You can tell he works for a software company. I concur both with his observations and reservations.
It is fair to say I am not always at the front of the queue when it comes to PC or software upgrades. Even if I want to upgrade, there are often factors that prevent me from rushing to my supplier. Primary amongst these factors is the need to ensure that what I am about to buy meets all my needs. Whilst I am often excited by the arrival of a new toy, the cautious side of me needs to understand how it will affect me. In the corporate world, this is especially true as your reputation, and your job, can rely on it.
At work I run RoboHelp X5, RoboHelp Server 6, Captivate 2 and FrameMaker 7 on a Windows XP platform. Hardly cutting edge, but they do the job. Up until recently I also used MS Office 2003 until one of our applications implemented a feature only available to MS Office 2007 users. I had to have MS Office 2007 installed which created a dilemma as RoboHelp X5 only supported up to MS Office 2003. However a side by side install of MS Office 2003 and 2007 did the trick as we don’t use the features of RoboHelp that interface with MS Word.