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In what can be termed as the first ever industry panel at the Society for Technical Communication Annual conference, experts and industry leaders came together to agree that Technical Communication has evolved to be recognized as a industry. It is a $100 million market today and growing to reach $800 million by 2012 and over a billion in the next 5-6 years. This growth is backed by a surge in outsourcing demand, improved human capital supplies and larger domestic customer bench.
Speaking at a STC-TIE panel on the growth and evolution of the Technical Communication industry, Rakesh Shukla, Managing Director, The Writers Block said, “The Technical Communication space is evolving into a fast growing industry owing to a rise up the value chain in terms of delivery for the domestic and global customer. It is also an enhanced ROI proposition for customers and further aided by superior technologies and tools. One is likely to see technical communication evolve into a diverse, technology intensive, consumer friendly-collaborative space.”