By Larry Kunz
I don’t know what surprises me more: that we’ve reached the end of another decade, or that we never figured out what to call it. (The two-thousands? The aughties? I suppose that for the next ten years we can just call it “the previous decade.”)
The years 2000 to 2009 have seen big, fundamental changes in our technical communication profession. Content is increasingly being designed for single-sourcing and reuse. Audiences look for information in other places besides the user manual and the company website. Practitioners struggle to demonstrate their value as the job market tightens.
The next ten years figure to be just as eventful. Here are a few trends that I see in technical communication in the 2010s…
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