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(Excerpt from New Jersey Institute of Technology Blog)
Embarking on a training mission to India recently and realizing that more and more companies are offshoring their technical communication functions (the authors firm included), I was surprised to find out that offshoring of technical communication jobs is not the major reason for the employment of technical communicators there but that there is a need to train this budding profession.
(Here is a resource for all your call center outsourcing needs.)
In Offshoring and Serving the Needs of Indian Technical Communicators with Online Technical Communication Programs: A Feasibility Study, Wang and Baake, the former a PhD student and the later a professor at Texas Tech University, state that in India, not only the growth in information technology has fueled the need for technical communicators but also the industrialization of the country.
India is investing in manufacturing and with that comes the need to document the products being produced. This increase has spurred a demand for education. According to Wang and Baake, there is little training in technical communication offered at Indian universities. According to the Society for Technical Communication (STC) India chapter’s Web site, there is no formal education curriculum in the field of technical communication in India. The University of Pune, implemented a plan to conduct a six-month, part-time, postgraduate certificate course in technical communication in the fall of 2006.