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Without a proper tool it would rather be difficult to organize and construct help manuals for users. These days a whole lot of tools and products are available in the market for the technical documentation and the need is to determine which the best amongst them is. Since the cost of the tools is also quite high one needs to decide which one to used as per the budget too. These tools offer a large number of features but all features may not be used by your company so you should determine the features that you actually require and then take the product which offers the required set of things. A comparative study over the internet is also quite helpful. Robohelp and Madcap flare are the leaders in the market these days with the features that help you create and manage the online help in a most robust manner.