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© 2010 Ugur Akinci
Adobe’s RJ Jacques posted a video that shows how the AirHELP format of RoboHelp 8 allows adding both favorite web links and RSS feeds from any source on the Internet.
For this to happen you need to generate your help file in AirHELP format. (Adobe Air is a free client-side application that you can download from Adobe.com.)
Since Air has its own built-in browser you do not need to launch any external browser to see your favorites. Air opens a new tab for each tab clicked and displays them side by side inside your help application.
What this does is usher a level of user interaction not available before for help files. Namely, now both the technical communicators and the end-users can add their favorite links and feeds to the help file and thus enhance the value of the help file by their own contributions. That’s a great way to modify, personalize and render an otherwise generic help-file truly customized.