© Ugur Akinci
WebWorks has just published a seminal white paper about the characteristics of next-generation online help systems.
In this new era of socially networked (Twitter, Facebook) users who want everything on the go (iPad and “smart phones”) and insist on becoming a part of the “conversation,” the [...]
RJ Jacquez has compiled a great list of technical communicators on Twitter.
Don’t hesitate to add your name to it:
Here is a brave and exciting experimentation of compiling technical tips through Twitter’s vast global network…
Twitter is ubiquitous. People will read tweets because they’re short and punchy and because they go where we go. Rumour has it that, in contrast, people don’t read manuals. We’ve been trying [...]