Technical Communication Certificate Program at NOVA, Northern Virginia

© Ugur Akinci Here is yet another Technical Communication Certificate Program at NOVA, Northern Virginia Community College. “Professional Writing for Business, Government, and Industry Certificate“ The NOVA catalog reads: “This certificate program prepares participants to write with expertise in professional contexts. The curriculum provides skills needed by currently employed or potential writers in business, government, and…

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Violating Document Specs May Cost CA County $548 Million

© Ugur Akinci I forgot the number of times I’ve emphasized the importance of clarity and accuracy in technical documentation in this blog and the dire consequences that can arise from such errors. To my online course students that’s something I make clear right away: a technical document must be correct and accurate above anything…

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Arnold Burian – a Technical Communication Interview

© Ugur Akinci Arnold Burian is a technical communicator from Chicago, IL. He is the founder of Technical Writing World, the social network for technical communicators. In January 2012, Arnold is selected the 63rd most influential technical communicator on MindTouch’s list of 400 Most Influential Technical Communicators. QUESTION (1): How long have you been a…

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Catherine Hibbard – A Technical Communication Interview

We’re kicking off the new year with a new series of interviews with veteran technical writers and communicators. Our first guest for this column in 2012 is Catherine Hibbard of Cypress Media, a veteran writer and trainer who offers Technical Writing Training and Writing Effective Policies and Procedures Training. In January 2012, she is selected…

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Chris Brogan’s Rules of "Success with Peace of Mind"

Most of us run just too hard… We push push push, at the office, at home, while we drive, on so-called vacations… How many of us feel a little bit guilty that we do not devote as much time to our families, community and loved ones as we should? Armed with personal to-do lists, weekly,…

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7 Principles of Effective Critique in Technical Communications

Introduction to Principles of Effective Critique The Principles of Effective Critique in technical communications is an important tool to improve the quality of content. Yet improper and ineffective critique is worse than no critique at all since it alienates the receivers and puts them in a defensive mood. From that point on all efforts for…

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