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“Signal” and “Noise” in Technical Document Management

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©  Ugur Akinci

Here is an uncomfortable fact of technical document management: as much as we’d like to base our decisions on hard evidence and numbers, we still make a number of judgment calls that rest on nothing more than a seat-of-the-pants “this feels okay,” this sounds just right [...]

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Google Glass — The Future of Interactive Documentation is Here!

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© Ugur Akinci

Imagine doing these things in the future:

1) You are watching a beautiful sunset and you’d like to share it with your loved one. You just speak aloud “Share!” and instantly send a picture or video of the sunset to your loved one.

2) You are at a [...]

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The Evolution of Technical Communication, 1949-2013 — A Survey

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(Excerpts)

Over the years technical communication has transitioned from a conventional author-reader engagement to a realm of social collaboration. Let’s take a look at how technical communication has progressed over time and the significant milestones along the way.

The need to develop user guidance materials for end-users is representative [...]

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