© Ugur Akinci
When the answer to a question is either YES or NO, you need to pay attention to make sure the readers are not confused.
One way to do that is NOT asking a negative question.
For example, consider the following question:
“Do you refuse extra insurance?”
Even though “Yes” is an affirmation, if say yes to this question, you’ll actually be negating the possibility and giving a negative answer.
Write your question so that a YES answer will always mean a positive affirmation and NO will mean a negation.
For example “Do you want extra insurance?” is one such proper question. YES means affirmative; you DO want extra insurance. NO means negative; you do NOT want extra insurance. No confusion.
Re-write the below question so that it can be answer by either a YES or NO, with no possible confusion about the meaning of the answer:
“Would you like to have no VPN account for your team?”
(Photo courtesy of Ben White at Unsplash-dot-com)