Catherine Hibbard – A Technical Communication Interview

We’re kicking off the new year with a new series of interviews with veteran technical writers and communicators. Our first guest for this column in 2012 is Catherine Hibbard of Cypress Media, a veteran writer and trainer who offers Technical Writing Training and Writing Effective Policies and Procedures Training. In January 2012, she is selected…

Read More

TCC Honored as MindTouch's "Top 10 Most Followed" Web Site

© Ugur Akinci I’m happy to report that, thanks to you TCC readers, our Twitter account @technicalwriter has been selected by MindTouch as one of the “Top 10 Most Followed” technical communication accounts on Twitter. To be included in such a distinguished list of industry pioneers and leaders is a great honor indeed. I’d like to…

Read More

2 Golden Principles of Technical Document Peer Review

There will be instances in your career as a professional writer when you will be asked to “peer review” (which is, yes, a compound “verb” these days) someone else’s work. This may happen in group meeting (or teleconference/webinar) situations when you may be invited to offer you views on how to improve a certain copy…

Read More

2 File-Naming Tips for Higher Productivity

Every technical writer at some point in his or her career faces this problem until a solution is found: too many files thrown together in a folder, without any easy way to tell which is what. Here are some of my own file naming tips that have helped me a lot over the years. File…

Read More

Must Concepts for Software Document Writers

© Ugur Akinci It helps to know what the following are if you’re documenting any software products. It cuts down on your preparation time and saves you from getting those “funny stares” from the developers/engineers when it becomes apparent that you don’t know what you’re talking about. Rule of thumb: always do your homework first…

Read More

Technical Writing: Corporate Payroll or Freelancing?

Should you choose freelancing or go on a corporate payroll to work as a technical communicator? I get this question from my readers on a more or less regular basis: “Should I quit my company and set up shop as an independent entrepreneur offering technical writing services? Should I just launch a web site and…

Read More

How to Ensure High Quality in Technical Writing

“Can you tell us more about quality in technical writing?” a reader asked yesterday, in a private email. Here are my thoughts on the topic: 1) Quality starts with intra-team cohesion if you are working as a part of a technical writing team. If you’re a lone writer, this means you should either have your own…

Read More